Job Description

Human Resources Assistant - Millsboro, DE
 
Primary Purpose:

The Human Resources Assistant provides essential support to the Employee Relations Manager and plays a key role in daily HR operations. This role serves as a primary point of contact for hourly and salaried employees, staffing agencies, and candidates—offering guidance, information, and exceptional customer service. The position supports a wide range of administrative and HR functions to ensure smooth, efficient operations across the complex.

Schedule:

• Split shift: 10:00 AM–6:30 PM.
• Some Saturday work based on plant operations.
• Occasional overtime as needed.

Major Duties & Responsibilities:

• Deliver outstanding customer service and accurate information to internal and external customers.
• Perform data entry and maintain employee records in Oracle HCM, UKG, and Oracle 12c.
• Support daily HR administration, including documentation, recordkeeping, and employee inquiries.
• Assist the Employee Relations Manager with routine tasks, follow‑ups, and special projects.
• Serve as a reliable, approachable resource for employees, staffing partners, and candidates throughout the day.

Qualifications:

• High School Diploma or GED required; Associate degree preferred.
• Clerical or administrative experience required.
• Bilingual skills preferred but not required.
• Strong written and verbal communication skills.
• Excellent customer service abilities and a professional, welcoming demeanor.
• Ability to troubleshoot and resolve issues quickly and effectively.
• Familiarity with databases and common HR systems.
• Highly detail‑oriented with strong organizational skills.
• Ability to thrive in a high‑volume, fast‑paced environment.
• Flexibility to work some Saturdays and occasional overtime.

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